Managed IT Services In
St. Louis
In Greek Mythology, the god Helios was the all seeing Sun God. Every day, Helios would ride his chariot across the sky bringing light to the world. Helios would become knowledgeable about everything illuminated by his rays of light. Similar to our management tools in your environment, think of our IT management as the all seeing sun rays of Helios Managed Services.
Helios Managed Services - A better way to manage your IT.
Your business requires that your network and associated technologies be available and running smoothly. For a flat monthly fee, Acropolis Technology Group will monitor, maintain, and manage your investment so your technology will facilitate your productivity instead of becoming an obstacle to your success.
As heard on KMOX and The Rizzuto Show!
We take a different approach than most IT companies. At Acropolis, every employee doesn't just act like an owner, every employee is an owner. Not just through stock options or public stock that anyone can buy. Acropolis employees own actual stock in the business through our Employee Stock Ownership Plan (ESOP). When Acropolis succeeds, they succeed. And every Acropolis employee knows that Acropolis only is only successful when our clients are happy.
Which plan is best for business?
Helios - Sentinel
The Sentinel managed IT services plan was designed to address the important aspects of your environment that frequently get forgotten at the expense of urgent issues. Our goal is to assure you that your network and devices are being looked after on a proactive basis. The outcome of this monitoring can have varied uses. This managed services solution can serve as peace of mind that someone is actively monitoring your backups on a daily basis or that your password policy is secure and enforced. Use of our tools can result in data that allows you to make business decisions in relation to IT management. It can provide actionable data for use by your in-house IT staff in relation to the health of your network. Sentinel uses basic monitoring, auditing, patching, and asset management to help keep your network healthy and provide the crucial IT services your company needs. Our dedicated ProActive Services Team is a group of individuals whose only job is to oversee a client’s server, network, and desktop assets. Your ProActive Services Team will never be pulled away from their important task because of an urgent service request.
The Sentinel Plan Includes
24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
Time Billed to Block
Weekly Microsoft patch management
Anti-virus software management
Anti-spam protection with optional email message continuity service
Hardware/Software expiration reporting
Bi-weekly defragmenting and hard disk scanning
Automated critical alert monitoring and notification
Pre-billed discounted block hours for projects and off-contract services
Dedicated Senior Account Manager for issue escalation
Live access to 8am to 5pm Helpdesk with after-hours on call support
Time Billed to Block
Backup monitoring and alerting
Remediation Billed to Block
Dedicated Account Management
Dedicated ProActive Services Team support for all server hardware
Helios - BackOffice
A rigorous preventative schedule combined with remote management tools help us manage the most important part of your network – your network infrastructure. Under our BackOffice managed services plan, for a fixed monthly fee, Acropolis handles the service and management load of your servers and network infrastructure. In addition to monitoring and maintenance, we cover 100% of the service load for devices under management. If you have a server crash or need emergency after hours support, we cover it. The best part of our information technology managed services is that you don’t receive a hefty bill to go with the work.
The BackOffice Plan Includes
HeliosSecure Enhanced Security Package
Virtual Chief Information Officer (vCIO) Service
Live access to 8am to 5pm Helpdesk with after-hours on call support for servers
ImageVault onsite imaging solution
Backup monitoring and remediation
Dedicated ProActive Services Team support for all server hardware
Unlimited support for: Azure, AWS, Office365, OneDrive, Quickbooks, Salesforce
24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
24x7 critical response
Anti-virus scanning and updates
Anti-spam protection with email message continuity service
Cloud-based malware protection
Bi-weekly defragmenting and hard disk scanning
Automated alert monitoring and notification
Helios - Advanced
For one monthly fee, Acropolis is responsible for the maintenance and service of your entire environment - from servers and networking to PCs and end user support. We cover it all, just like an in-house IT department with one major advantage: depth of expertise. You are no longer reliant on the knowledge of a few individuals. When a problem arises, you have the depth of sixty people that are supporting your environment. Our exposure to hundreds of managed clients and 20+ years of experience ensure that we bring the most knowledge and best processes to solving your problems. If you are like most companies, your IT problems are not necessarily unique and we have seen them before. If they are unique, we have some of the brightest minds in St. Louis and the backing of industry experts to help you. This leads to faster resolution, less downtime, and less frustration for you and your team.
Our Advanced managed services plan rivals the best Fortune 500 management systems but at a fraction of the cost. Acropolis can limit your exposure to problems and perform all necessary IT services for less than you could do it yourself.
The Advanced Plan Includes
24x7 remote and on-site support for all workstations, laptops, mobile devices and users
24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
Anti-virus scanning and updates
Anti-spam protection with email message continuity service
Cloud-based malware protection
Bi-weekly defragmenting and hard disk scanning
Automated alert monitoring and notification
HeliosSecure Enhanced Security Package
Virtual Chief Information Officer Service
Live access to 8am to 5pm Helpdesk with after-hours on call support for servers and users
ImageVault onsite disk-to-disk backup solution with removable drives for offsite storage
Backup monitoring and remediation
Dedicated ProActive Services Team support
Helios - Unlimited with Projects
There isn’t a catch. Obviously we can’t cover things that we don’t do… like fleet vehicle repair or HR services :-)… When it comes to IT, there are only a few logical exclusions. Your office moves… it’s covered. You want to move to the Acropolis Cloud… it’s covered. You want to migrate to Office 365… it’s covered. On Site service… it’s covered. The plan is our Helios Advanced managed services plan covering your desktops, servers and network infrastructure and adds all of your projects.
The Unlimited w/ Projects Includes
24x7 remote and on-site support for all workstations, laptops, mobile devices and users
24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
Anti-virus scanning and updates
Anti-spam protection with email message continuity service
Cloud-based malware protection
Bi-weekly defragmenting and hard disk scanning
Labor of PC Replacements
Network Stabilization Projects
Automated alert monitoring and notification
HeliosSecure Enhanced Security Package
Virtual Chief Information Officer Service
Live access to 8am to 5pm Helpdesk with after-hours on call support for servers and users
ImageVault onsite disk-to-disk backup solution with removable drives for offsite storage
Backup monitoring and remediation
Dedicated ProActive Services Team support
Project Execution Included
Acropolis Technology Group renews our SSAE 18 SOC 2 Type II Service Certification for Helios Managed Service and DataCenter Solutions.
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